Terms of Service

The use of services from 2Advanced Media Studios, Ltd UG constitutes agreement to these terms.
You may view our Privacy Policy located at our website.

  1. Account Setup / Email on file
    We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose. It is your responsibility to ensure the email address on file is current or up to date at all times. Providing false contact information of any kind may result in the termination of your account. If you fail to meet these requirements, the order may be considered fraudulent in nature and be denied.
  2. Transfers
    Our transfers team will make every effort to help you move your site to us, however, we cannot make guarantees of the transfer process. We provide this as a courtesy service and cannot make guarantees regarding its availability or the amount of time it may take as each host is configured a little differently. We will try our best, however, in some cases we may be unable to assist you in a transfer of data from an old host.
  3. Content
    All services provided by 2Advanced Media Studios, Ltd UG may only be used for lawful purposes. The laws Uganda apply.

    The customer agrees to indemnify and hold harmless 2Advanced Media Studios, Ltd UG from any claims resulting from the use of our services.

    Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. If you believe that your copyright or trademark is being infringed upon, please email roger@2AdvancedMedia.net with the information.

    Examples of unacceptable material on all Shared, Reseller and Dedicated Servers include but not limited to:
    IRC Bots, Proxy Scripts / Anonymizers, Pirated Software / Warez, image, filedump, or banner-ad services (similar to rapidshare, photobucket, or commercial banner ad rotation), topsites, commercial audio streaming (more than one or two streams), locally hosted chat scripts, Escrow, High-Yield Interest Programs(HYIP) or related sites, Investment sites (FOREX, egold exchange), sale of any controlled substance without prior proof of appropriate permit(s), AutoSurf sites, Bank Debentures, Bank Debenture Trading Programs, Prime Banks Programs, lottery sites, muds / rpg’s, hate sites, hacker focused sites/archives/programs, or sites promoting illegal activities, IP Scanners, Brute Force Programs, Mail Bombers and Spam Scripts.

    Acceptable material on Dedicated Servers include but not limited to:

    Proxy Scripts / Anonymizers, Image Hosting sites and muds / rpg’s

    We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene or threatening is prohibited and will be removed from our servers with or without notice.

    Failure to respond to email from our abuse department within 48 hours may result in the suspension or termination of your services. All abuse issues must be dealt with via troubleticket/email and will have a response within 48 hours.

    If in doubt regarding the acceptability of your site or service, please contact us at roger@2AdvancedMedia.net and we will be happy to assist you.
    Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography (Lolita):

    Any site found to host child pornography or linking to child pornography will be suspended immediately without notice.

    Direct customers: Your services will be terminated with or without notice.

    Violations will be reported to the appropriate law enforcement agency.

    It is your responsibility to ensure that scripts/programs installed under your account are secure and permissions of directories are set properly, regardless of installation method. When at all possible, set permissions on most directories to 755 or as restrictive as possible. Users are ultimately responsible for all actions taken under their account. This includes the compromise of credentials such as username and password. It is required that you use a secure password. If a weak password is used, your account may be suspended until you agree to use a more secure password. Audits may be done to prevent weak passwords from being used. If an audit is performed, and your password is found to be weak, we will notify you and allow time for you to change/update your password.

  4. Zero Tolerance Spam Policy
    We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. “Safe lists” and “double opt-in” will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.
    Please read this policy at our website for our generalized e-mail policy.

    Sites advertised via SPAM (Spamvertised) may not be hosted on our servers. This provision includes, but is not limited to SPAM sent via fax, email, instant messaging, or usenet/newsgroups. No organization or entity listed in the ROKSO may be hosted on our servers. Any account which results in our IP space being blacklisted will be immediately suspended and/or terminated.
    2Advanced Media Studios, Ltd UG reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with its established policies, or to make any such modifications in an emergency at its sole discretion.
    2Advanced Media Studios, Ltd UG reserves the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee. This cost of the clean up fee is entirely at the discretion of 2Advanced Media Studios, Ltd UG.

  5. Backups and Data Loss
    Your use of the service is at your sole risk. 2Advanced Media Studios, Ltd UG is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on 2Advanced Media Studios, Ltd UG servers.
  6. Any abuse of our staff in any medium or format will result in the suspension or termination of your services.
  7. a.)Resource Usage
    User may not:
    a) Use 25% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
    b) Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
    c) Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers.
    d) Run any software that interfaces with an IRC (Internet Relay Chat) network.
    e) Run any bit torrent application, tracker, or client. Please note that you may link to torrents off server, but may not host or store them.
    f) Participate in any file-sharing/peer-to-peer activities
    g) Run any gaming servers such as counter-strike, half-life, battlefield1942, etc
    h) Run cron entries with intervals of less than 15 minutes
    When using PHP include functions for including a local file, include the local file rather than the URL. Instead of include(“http://yourdomain.com/include.php”) use include(“include.php”)

    b.) INODES
    The use of more than 50,000 inodes on any shared account may potentially result in suspension. Accounts found to be exceeding the 50,000 inode limit will automatically be removed from our backup system to avoid overusage. Every file on your account uses up 1 inode.

    Simply exceeding the limit does not constitute grounds for suspension however accounts that constantly create and delete large numbers of files on a regular basis or causing file system damage may cause your account to be flagged for review.

  8. Bandwidth Usage
    You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.
  9. Shared  / Semidedicated Servers
    Shared accounts may not resell web hosting to other people, if you wish to resell hosting you must use a reseller account. Semidedicated servers are not backed up. You must maintain your own backups.
  10. Dedicated Servers
    2Advanced Media Studios, Ltd UG reserves the right to reset the password on a dedicated server if the password on file is not current so that we may do security audits as required by our datacenter. It is the responsibility of the client to ensure that there is a valid email address and current root password on file for their dedicated server on file to prevent downtime from forced password resets. 2Advanced Media Studios, Ltd UG reserves the right to audit servers as needed and to perform administrative actions at the request of our datacenter. Dedicated servers are NOT backed up by us and it is the responsibility of the client to maintain backups or have a solution for this. You may purchase an additional hard drive and maintain backups to it as the most simple solution. Please contact sales@2Advanced Media Studios, Ltd UG.com if you wish to obtain a secondary hard drive. It is your responsibility to maintain backups.
  11. Price Change
    The amount you pay for hosting will never increase from the date of purchase. We reserve the right to change prices listed on 2Advanced Media Studios, Ltd UG web site, and the right to increase the amount of resources given to plans at any time.
  12. a.) Indemnification
    Customer agrees that it shall defend, indemnify, save and hold 2Advanced Media Studios, Ltd UG harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against 2Advanced Media Studios, Ltd UG, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless 2Advanced Media Studios, Ltd UG against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with 2Advanced Media Studios, Ltd UG; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from 2Advanced Media Studios, Ltd UG’s server.

    b.) Arbitration
    By using any 2Advanced Media Studios, Ltd UG services, you agree to binding arbitration. If any disputes or claims arise against 2Advanced Media Studios, Ltd UG or its subsidiaries, such disputes will be handled by an arbitrator of 2Advanced Media Studios, Ltd UG’s choice. All decisions rendered by that arbitrator will be binding and final. You are also responsible for any and all costs related to such arbitration.

  13. Disclaimer
    2Advanced Media Studios, Ltd UG shall not be responsible for any damages your business may suffer. 2Advanced Media Studios, Ltd UG makes no warranties of any kind, expressed or implied for services we provide. 2Advanced Media Studios, Ltd UG disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by 2Advanced Media Studios, Ltd UG and its employees.
  14. Disclosure to law enforcement
    2Advanced Media Studios, Ltd UG may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies.
    We will cooperate fully with law enforcement agencies.
  15. Changes to the TOS
    2Advanced Media Studios, Ltd UG reserves the right to revise its policies at any time without notice.
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